Yes, we do offer custom orders! Whether you need a personalized cake for a special occasion, custom cookies, or any other baked goods tailored to your preferences, we’d be happy to help. Please contact us in advance to discuss your needs and place an order.
You can place an order through our website, by phone, or by email. For custom orders, it’s best to contact us directly to ensure we can meet your specific requirements. Be sure to provide details such as quantity, flavors, and any customization you need.
Yes, we offer delivery and shipping options. We deliver locally within [Peoria, Phoenix, Scottsdale Area] and ship our products nationwide. Shipping costs and delivery times will vary based on location and order size. Shipping orders are typically sent out within 5 business days within the time of the order being placed. This may vary. You will receive a shipping confirmation once your order is shipped. Orders typically arrive in 1-3 business days, via priority mail from the time that your order is shipped. Shipping times are solely an estimate, and not a guarantee. If you are wanting your cookies to arrive by a certain date, please reach out. If you need special accommodations, feel free to reach out.
Absolutely! You can arrange to pick up your order from our location in Peoria, AZ. Simply choose the pickup option when placing your order, and we’ll have everything ready for you typically within 5 days..
We strive to accommodate various dietary restrictions and allergies. Please inform us of any specific needs when placing your order, and we’ll do our best to provide options that work for you. Note that while we take precautions, our kitchen handles various ingredients, and cross-contamination is possible.
For standard orders, we recommend placing your order at least 3-5 days in advance. For custom or large orders, it’s best to book at least 1-2 weeks ahead to ensure availability. During busy periods, such as holidays, we suggest ordering even earlier.
All packages are sent out perfectly intact, with insulated packaging to keep the cookies cool during these hot summer months. We do not accept returns, refunds, and/or cancellations. We also do not replace lost or damaged items. If your order was lost or damaged during shipping, please contact your local carrier to file a claim.
We occasionally offer promotions and discounts, which we announce on our website and social media. Additionally, we will soon have a loyalty program for our regular customers. Sign up for our newsletter or follow us on social media to stay updated on the latest offers and rewards.
You can reach us through our contact page on the website, by phone at 424-480-9659, or by email at BadGalzBakedGoods@gmail.com. We’re here to help with any questions or concerns you may have.
Yes, cookies can be frozen in their original packaging for up to 6 months. Simply thaw at room temperature when ready to consume.
Our cookies are individually wrapped and heat sealed, and will last at room temperature in their original packaging for up to 2 weeks. We recommend freezing your cookies if you don't plan to eat them right away.
